{"id":23,"date":"2026-10-24T21:41:42","date_gmt":"2026-10-24T20:41:42","guid":{"rendered":"https:\/\/madeverie.com\/?page_id=23"},"modified":"2026-10-24T21:41:42","modified_gmt":"2026-10-24T20:41:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/madeverie.com\/?page_id=23","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-e6a16e50 wp-block-group-is-layout-constrained\" style=\"background-color:#f3eee7;padding-top:5rem;padding-right:2rem;padding-bottom:3rem;padding-left:2rem\"><h1 class=\"wp-block-heading has-text-align-center\" style=\"font-size:clamp(2.021rem, 2.021rem + ((1vw - 0.2rem) * 2.477), 3.6rem);font-weight:400\">Frequently asked questions<\/h1><p class=\"has-text-align-center wp-block-paragraph\">A few helpful details about handmade pieces, gifting, delivery and returns.<\/p><\/div>\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-c743285d wp-block-group-is-layout-constrained\" style=\"padding-top:3rem;padding-right:2rem;padding-bottom:5rem;padding-left:2rem\"><h2 class=\"wp-block-heading\" style=\"font-weight:400\">Are all items handmade?<\/h2><p>Our collection focuses on handmade and small-batch pieces. Product descriptions explain how and where each item is made, along with any natural variations to expect.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\" style=\"font-weight:400\">Can I send an order directly as a gift?<\/h2><p>Yes. Enter the recipient\u2019s address at checkout. We do not include prices in the parcel, and you can add a gift note where that option is shown.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\" style=\"font-weight:400\">Do handmade items vary?<\/h2><p>Slight variations in colour, grain, texture and finish are part of the handmade character. They are not faults, and they make each piece individual.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\" style=\"font-weight:400\">How long will my order take?<\/h2><p>The product page shows the expected making or dispatch time. Delivery estimates begin once your order leaves us. See Delivery &amp; Shipping for more detail.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\" style=\"font-weight:400\">Can personalised items be returned?<\/h2><p>Items made to your specification are generally non-returnable unless faulty or not as described. Please check spelling, dates and other personalisation carefully before ordering.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\" style=\"font-weight:400\">What if my order arrives damaged?<\/h2><p>Contact us promptly with your order number and clear photographs of the item and packaging. We\u2019ll put things right as quickly as we can.<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions A few helpful details about handmade pieces, gifting, delivery and returns. Are all items handmade? Can I send an order directly as a gift? Do handmade items vary? How long will my order take? Can personalised items be returned? What if my order arrives damaged?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/madeverie.com\/index.php?rest_route=\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madeverie.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/madeverie.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/madeverie.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/madeverie.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23"}],"version-history":[{"count":1,"href":"https:\/\/madeverie.com\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":24,"href":"https:\/\/madeverie.com\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions\/24"}],"wp:attachment":[{"href":"https:\/\/madeverie.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}